Performance Assessment in Primary Health Care: A Systematic Literature Review

by Olena Kalinichenko, Carla A. F. Amado, Sérgio P. Santos
University of Algarve – Faculty of Economics and CEFAGE-UE Working Paper 2013/03

18 pp. 717 kB:
http://www.cefage.uevora.pt/en/content/download/3466/45683/version/1/file/2013_03.pdf

The aim of this research is to carry out a systematic literature review of the studies devoted to the performance assessment of primary health care providers. The authors reviewed existing approaches presented in the relevant papers to compare performance of primary care providers. Different aspects of the performance assessment process were examined in order to provide an integral picture of the main developments in the referred domain and to draw a research agenda for the future. In what follows, the major results of their analysis are discussed.

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