Developing a tool to measure satisfaction among health professionals in sub-Saharan Africa

by Adama Faye, Pierre Fournier, Idrissa Diop et al.
Human Resources for Health 2013, 11:30 (4 July 2013)

23 pp. 513  kB:
http://www.human-resources-health.com/content/pdf/1478-4491-11-30.pdf

In sub-Saharan Africa, lack of motivation and job dissatisfaction have been cited as causes of poor healthcare quality and outcomes. Measurement of health workers’ satisfaction adapted to sub-Saharan African working conditions and cultures is a challenge. The objective of this study was to develop a valid and reliable instrument to measure satisfaction among health professionals in the sub-Saharan African context.

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