by Jonathan Cylus, Irene Papanicolas, Peter C. Smith
European Observatory on Health Systems and Policies, 2016
The pursuit of efficiency is one of the central preoccupations of health policy-makers and managers, and justifiably so. Most immediately, inefficient care can lead to unnecessarily poor outcomes for patients, measured either in terms of their health improvement, or in their broader satisfaction with the health system. However, in order to improve efficiency we must first be able to measure it. So how can we ensure that our metrics are useful for policy-makers and managers? This book explores the state of the art relating to efficiency measurement in health systems and offers insights into the pitfalls and potential associated with various measurement techniques.