by Michelle L. Odlum and Sunmoo Yoon
bioRxiv preprint – First posted online January 27, 2017
For effective public communication during major disease outbreaks like the 2014-2016 Ebola epidemic, health information needs of the population must be adequately assessed. Through content analysis of social media data, like tweets, public health information needs can be effectively assessed and in turn provide appropriate health information to effectively address such needs. The study demonstrates the use of Twitter as a method for capturing real-time data to assess ongoing information needs, fear, and frustration over time.