by Allison Ettenger and Christina Synowiec
The Center for Health Market Innovations (CHMI), 2016
Program managers can use the resource guide to examine specific challenges in improving quality and access in primary care. The resource guide shares actionable tips to get started on a variety of ‘active ingredients,’ including:
- Task shifting for quality improvement; helping address gaps in care delivery
- Standardizing care delivery with operational tools; providing protocols and data-dashboards to audit clinical processes
- Logistics technologies to improve access; reducing supply chain costs of medicines through better operations
Programs in the CHMI network have demonstrated that innovative ideas can be adapted across geographic and cultural borders. Thanks to the participating organizations’ commitment to transparency and collaboration, lessons learned in primary care delivery over years of testing and adaptation can be shared widely through CHMI and other channels.