Motivating and demotivating factors for community health workers: a qualitative study in urban slums of Delhi, India

by Mathew Sunil George, Shradha Pant, Niveditha Devasenapathy et al.
WHO South-East Asia Journal of Public Health, April 2017, 6(1)

8 pp. 211 kB
http://www.searo.who.int/publications/journals/seajph/issues/seajphv6n1p82.pdf?ua=1

Community health workers play an important role in delivering health-care services, especially to underserved populations in low- and middle-income countries. They have been shown to be successful in providing a range of preventive, promotive and curative services. The authors conclude that community-health-worker programmes that focus on ensuring the technical capacity of their staff may not give adequate attention to the factors that motivate or discourage these workers. As efforts get under way to ensure universal access to health care, it is important that these issues are recognized and addressed, to ensure that community health worker programmes are effective and sustainable.

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