User experience analysis of an eHealth system for tuberculosis in resource-constrained settings: A nine-country comparison

by Niranjan Konduria, L. Gustavo V. Bastosa, Kelly Sawyer et al.
International Journal of Medical Informatics, Vol. 102, June 2017, pp. 118–129

12 pp. 1.4 MB
http://www.sciencedirect.com/science/article/pii/S1386505617300783/pdfft?
md5=878a2bed136e046584bb3a36ddc9c6f2&pid=1-s2.0-S1386505617300783-main.pdf

e-TB Manager, a web-based eHealth system has been successfully institutionalized in 10 resource-constrained countries that account for one-third of the world’s tuberculosis (TB) burden, but user experience has never been evaluated. The authors conclude that although users gave high ratings to e-TB Manager in terms of helping to improve patient care, found it to be reliable, and were generally satisfied, there is need for a combination of refresher training and e-learning methodologies to keep pace with programmatic changes.

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