by Ruth Aggiss and Ciara O’Malley
CARE International UK, July 2017
This case study of the first large-scale humanitarian cash programme in Zimbabwe presents learning and recommendations on how to design and adapt cash transfer programmes to mitigate the risk of a cash liquidity crisis. The study explores how the programme, which delivered cash through mobile money, coped with a national cash liquidity crisis. Mobile money proved to be a highly flexible way to deliver cash during a liquidity crisis, given its option for e-purchasing, which enabled continued access to food. The case study concludes with a set of more widely applicable recommendations that could apply beyond Zimbabwe in contexts with similar features.