Norwegian Refugee Council (NRC), 2017
76 pp. 1.2 MB
The Norwegian Refugee Council (NRC) is committed to measuring and understanding program performance as an integral part of providing quality humanitarian assistance. Their approach to monitoring and evaluation addresses three central questions:
- Are we on track and progressing towards our goals?
- Are we making a meaningful difference?
- How can we improve, or do better?
The primary purpose of monitoring and evaluation is to improve service provision and program impact for people affected by displacement. Systematic collection of evidence on ‘what works’ (or is not working) is critical to flexible and responsive program management, learning from our success and challenges, and accountability to beneficiaries and other stakeholders. Understanding program performance supports better decision-making, which leads to stronger program design and organizational strategy.