by Wayan Vota
Technology Salon, March 1, 2018
Quickly messaging people via computing technology is not a new activity. Internet Relay Chat (IRC) started in 1988, and we have gone through messaging service peaks with AOL, Yahoo, Blackberry, and SMS. Now there is a new wave of messaging apps and it is Facebook Messenger, Viber, Telegram, Signal and WhatsApp’s turn. WhatsApp has six key differentiators, especially vs. SMS text messages that sets it apart from SMS and most other instant messaging tools, and make it a revolution in the way we communicate with constituents.